Consumer Protection

Consumer Protection Claim Attorneys in Los Angeles

Helping Our Clients Fight against Sizable Companies

Large companies often have an unfair advantage in their dealings with consumers, and some take advantage of that imbalance to cheat consumers, cut corners to provide inferior or defective products, and conduct business in other ways that harm consumers. Thankfully, California law helps to level the playing field by providing remedies for consumers who are deceived or otherwise harmed through fraud, defective products such as lemon law claims, and certain other actions. If you were a victim of harm caused by one of these companies, call one of the Los Angeles consumer protection claim attorneys at Frontier to get help with your case.

Call (800) 437-7991 or contact Frontier online to schedule your free consultation with our firm.

The California Legal Remedies Act

The California Legal Remedies Act (CLRA) is one of the most powerful pieces of legislation protecting California consumers. The CLRA prohibits a long list of specific behaviors in the sale of or attempt to sell goods and services in California, and provides consumers harmed by those behaviors with a wide range of possible remedies.

Some of the prohibited behaviors include:

• A variety of deceptive representations, such as:
  • The source of the goods or services
  • The standard or quality of the good or services
  • The geographic origin of goods or services
• Advertising goods or services intending not to sell them as advertised, or not to meet demand
• Including unconscionable terms in the contract

The statute also places limitations on very specific business transactions, such as the home solicitation of home equity loans for senior citizens and the involvement of home improvement contractors in the negotiation of loan terms.

Unlike some consumer protection statutes, the CLRA provides significant remedies for consumers, including:

• Actual damages
• Injunction of the actions addressed in the suit
• Restitution of property
• Punitive damages
• Any other relief the court decides is appropriate

The statute also specifically provides for class actions on behalf of all consumers who have been similarly harmed.

Other Misrepresentation

While the CLRA provides remedies for specifically-listed types of misrepresentation in the sale of goods and services, California law also provides a general cause of action for deceit or intentional fraud.

Product Liability Claims

In a typical personal injury claim, such as a car accident or trip and fall accident, the injured party generally must prove that someone else was negligent in order to recover damages. Product liability is different. In most cases, the manufacturer, seller, and everyone in the chain between is “strictly liable” for damage done by a defective product. That means the injured person doesn’t have to show that the manufacturer, seller, or anyone else was negligent.

All they must prove is that:

• The product was used as intended, or in a reasonably foreseeable way
• The product was defective when it left the defendant’s possession
• The defective product caused the injuries or damages

There are three different ways a product can be defective under the law:

• A manufacturing defect
• A design defect
• Failure to provide adequate instructions or warnings

Despite the strict liability law, product liability cases can be complicated. Establishing that a product was defectively designed or manufactured often requires expert witnesses with specific technical or scientific knowledge. When you work with an experienced California product liability law firm, your attorney can take the lead in identifying and securing the assistance of qualified experts.

Call (800) 437-7991 or contact Frontier online. Whether you were victim to dishonest business practices or harmed by a defective product, you should consult an attorney who is experienced in protecting consumer rights.